Legal · Sellers

EastBid Consignment and Auction Agreement

Effective May 12, 2026 · Last updated May 12, 2026

This agreement applies when you book EastBid to catalogue and sell items from a property, typically an estate, downsizing, or property clear-out. You will also be asked to sign a physical copy at the first on-site visit, which controls in case of any discrepancy with this online version.

1. Purpose

This Agreement governs EastBid's services in cataloguing, photographing, listing, and auctioning items from the Seller's property. EastBid Inc. ("EastBid," "we") and the Seller named in the booking ("the Seller," "you") are the parties.

2. Seller representations

The Seller represents and warrants that:

The Seller is at least 18 years old and has full legal capacity to enter this Agreement.
The Seller owns the items to be auctioned, OR has full legal authority to sell them (e.g. acting as executor of an estate, with documentation provided to EastBid on request).
No other party has a claim, lien, or security interest on the items.
The items are not stolen property and their sale does not violate any law.
The Seller has disclosed any items that are NOT to be sold (sentimental items, family heirlooms, items promised to others) before cataloguing begins.

3. EastBid services

EastBid will:

Catalogue and photograph the selected items on the agreed date.
List the items on the EastBid online auction platform (www.eastbid.ca).
Run a targeted social media advertising campaign during the auction week to drive bidder traffic.
Collect payment from winning bidders through Stripe.
Coordinate pickup of items by winning bidders during the agreed pickup window.
Disburse the Seller's share of proceeds by e-transfer within 7 business days of the close of the pickup window.

The auction will typically run for 14 days. EastBid reserves the right to exclude items from the sale that have low resale value, are illegal to sell, or pose safety risks.

4. Seller obligations

The Seller agrees to:

Provide safe and legal access to the property on the agreed dates.
Disclose any property hazards (asbestos, lead paint, structural issues, aggressive pets) before EastBid staff enter.
Not remove listed items from the property between cataloguing and pickup, except as agreed in writing.
Be available or arrange access on pickup day.
Pay the service fee specified in Section 5.

5. Commission and fees

5.1 Service fee

EastBid charges an all-inclusive service fee for White Glove auctions. The fee covers the initial visit, photography, listing creation, bidder coordination, payment processing, and the targeted social media ad campaign during the auction window.

Pricing: as low as $300 for small sales (garage, shed, or single-room clearouts). The final fee is determined during the initial visit and space viewing, based on the actual scope of work (number of lots, complexity of items, and time required for cataloguing). A rough quote can be provided in advance via video walkthrough or phone call.

The service fee is payable at the conclusion of the initial visit, on agreement to proceed. The fee is non-refundable once cataloguing has begun. No additional charges are applied for the auction itself beyond the commission in Section 5.2.

5.2 Commission

EastBid retains 27% of the hammer price (final winning bid) for each item sold. This commission covers payment processing, platform operation, pickup staffing, and the targeted social media ad campaign.

5.3 Disposal fees (if elected)

If the Seller elects disposal of unsold items as part of separately-quoted Senior Move Management services (see Section 15), a disposal fee applies, plus actual dump fees at Robin Hood Bay or equivalent facility, charged at cost with receipts provided. The disposal fee is quoted separately based on the volume and complexity of items to be removed.

6. Payment flow and payout

The Seller acknowledges and agrees that:

Winning bidders pay EastBid by credit card. EastBid is the merchant of record for the transaction.
Funds collected belong to EastBid in trust for the Seller pending fulfilment of this Agreement.
EastBid will calculate the Seller's net payout as: gross hammer total minus 27% commission minus any agreed disposal fees.
The Seller will receive an itemized statement showing every item sold, the hammer price, and the calculation of the net payout.
Payout will be issued by e-transfer to the Seller's email above, within 7-10 business days of the close of the pickup window. The Seller may request payment by cash to the address above, in which case payout takes up to 10 days.
EastBid is not currently registered to collect HST as it has not reached $30,000 in collected revenue. No HST is added to bids or deducted from the Seller's payout. If EastBid registers in the future, the Seller will be notified before any changes.

7. Item handling and damage

EastBid handles items with reasonable care. The Seller acknowledges that:

Items sold through estate auctions are often fragile, very old, or of uncertain condition.
EastBid is not liable for damage occurring during normal handling, photography, or display.
EastBid is not liable for damage caused by winning bidders during pickup.

8. Withdrawal of items

The Seller may withdraw items from the sale at any time before the auction goes live. Once bidding has begun, withdrawal is limited to exceptional circumstances and may be subject to a withdrawal fee equal to 15% of the current high bid, to compensate EastBid and the high bidder.

9. Cancellation

9.1 By the Seller

The Seller may cancel this Agreement at no charge up to 7 days before the scheduled cataloguing date. Cancellations within 7 days forfeit the call-out fee. Cancellation after cataloguing has begun is subject to liquidated damages equal to 50% of the estimated commission EastBid would have earned, as reasonably calculated.

9.2 By EastBid

EastBid may cancel and refund the call-out fee if, on arrival or during cataloguing, EastBid determines that:

The property contains undisclosed hazards
The items have little or no resale value
Legal ownership cannot be verified
Items must be reported to authorities

10. Privacy

EastBid will not publicly identify the Seller, family members, or the deceased (in estate cases) in any marketing materials without explicit consent. The auction may be named descriptively (e.g. "St. John's West Estate, May 2026") but will not include surnames or addresses publicly. Pickup address is revealed only to confirmed winning bidders after they accept pickup terms.

11. Indemnification

The Seller agrees to defend, indemnify, and hold EastBid harmless from claims arising from:

Items the Seller did not have legal authority to sell.
Undisclosed hazards on the property.
The Seller's breach of this Agreement.

12. Limitation of liability

Except for liability caused by gross negligence or willful misconduct, EastBid's total liability under this Agreement is limited to the commissions actually received from the Seller's auction. EastBid is not liable for indirect, consequential, or special damages including lost expected sale value.

13. Governing law

This Agreement is governed by the laws of the Province of Newfoundland and Labrador. Any disputes will be resolved in the courts of Newfoundland and Labrador.

14. Entire agreement

This is the entire agreement between the parties regarding this sale. Any changes must be in writing and signed by both parties. The online version is provided for reference; the printed and signed version controls.

15. Senior Move Management services (separate from White Glove)

These services are NOT included in the White Glove estate auction. They are available separately, by discussion and quote, and require their own written agreement before EastBid performs the work.

Many estate situations involve work beyond auctioning items. EastBid can discuss and coordinate the following Senior Move Management services on the Seller's behalf, each quoted and contracted separately from the auction agreement above:

Bulk liquidation of leftover items to a third-party liquidator for a single lump sum offer
Moving services for items the Seller is keeping, coordinated through a licensed local mover
Donation coordination with charity pickup services (Salvation Army, St. Vincent de Paul, and similar)
Junk and dump removal for non-donatable, non-sellable items, billed at cost plus a coordination fee
Cleaner facilitation to prepare the property for sale, rental, or family handover after items are removed

Discuss any of these with the EastBid representative during the cataloguing visit or by contacting admin@eastbid.ca. Quotes are provided in writing before any work begins.